Measure and monitor your guests' satisfaction

Before, during and after the stay

Transform your guests' reviews into key information to boost your hotel reputation, and continue to deliver a unique and unforgettable experience at all times.

Presentación - Web Check-In

Discover our freemium products

Free forever!

Because we are hoteliers like you, we help you in the reactivation of your hotel.
Learn more about Web Check-In and Collect: the “freemium” products of our FidelitySuite platform.

myHotel measures and monitors your guests' experience at any time and place.

Before

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fidelity-webcheckin

During

v1-durante
fidelity-onsite

After

fidelity-followup
fidelity-collect
fidelity-online

About Us

We are a cloud-based software looking to revolutionize the hospitality industry by using guests’ feedback as the foundation for travel experience optimization.

What do we do?

We manage the relationship between hotels and their guests to transform the travel experience

How do we do it?

Using simple and user-friendly online platforms

What tools do we use?

Guest satisfaction surveys during and after their stay, review collection, and continuous monitoring of OTAs

Benefits

Save time

Automate your processes

Increase

The volume of online reviews

Monitor

Every aspect of your hotel

Manage

Responses to every review

Our Clients