Reservation of Preferential Services and Pre Check-In
What is it?
It is an online platform for the guest to book services and make their Pre-Check-In up to 12 hours before they arrive at the hotel.
An email is sent inviting the guest to book services prior to their stay and to make their Pre Check-In.
In the Preferential Services section, the guest can reserve the services that he wants to include in his stay at the hotel.
In the Pre Check-In section, the guest completes the fields defined by the hotel to accelerate their check-in process at reception.
Reservations without the need for a login
Increase in income per guest
Direct communication channel with guests interested in making reservations
Acceleration of the Check-In process
Improves the guest experience
Help in hotel operations
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Identify unsatisfied guets early and solve issues before check-out
Measure guest satisfaction, monitor quality standards, and compare your performanc with industry standards.
Gather guest reviews after their stay and improve your online brand.
Aggregate online reviews and monitor feedback in real-time. Compare your results with your competitors.