Automatically send a brief survey during stay
What is it?
How it works
This is a small instance of communication between your hotel and your guests to measure their current satisfaction with their stay
Detect unsatisfied guests to resolve complaints before check-out and turn them into repeat customers
Increase guest satisfaction
Save time: fully integrated with your PMS
Monitor your services in real-time
Semantic analysis of guest comments
Automatically manage complaints
Offer preferential service reservations and online pre-check-in before your guests arrive at your hotel.
Measure guest satisfaction, monitor quality standards, and compare your performanc with industry standards.
Gather guest reviews after their stay and improve your online brand.
Aggregate online reviews and monitor feedback in real-time. Compare your results with your competitors.