Automatically collect online feedback
How it Works
What is it?
Fidelity Collect is a tool that helps you leverage your online reputation increasing your review volume
How do we do it?
By automatically sending guests an invitation to leave a TripAdvisor review through our integration with your PMS and the TripAdvisor Opinion Express tool
Fidelity Collect works thanks to our Platinum Partner connection with Tripadvisor. We are the only Latin American company with this alliance.
Boost the number of online reviews
Automatically manage guest feedback
Improve your TripAdvisor ranking
Offer preferential service reservations and online pre-check-in before your guests arrive at your hotel.
Identify unsatisfied guets early and solve issues before check-out
Measure guest satisfaction, monitor quality standards, and compare your performanc with industry standards.
Aggregate online reviews and monitor feedback in real-time. Compare your results with your competitors.